Shipping policy

The one and only official home of merchandise is here with us, in Sweden. We ship to every corner of the world possible. The journey might be longer, but it helps to keep our music alive.

We try to ship one to two times a week, but please note that due to circumstances like live shows and other band related business, this can take longer.

In order to keep our shipping prices low, we can not offer any tracking service. Therefor the order status will be ”on the way” until it arrives.

Orders within the European Union normally takes 2-5 business days from dispatch.
Standard international shipping time is 5-14 business days for orders outside of the EU. Please note that orders from outside the European Union are subject to tax on your behalf. Since international orders require to go through customs, this may delay the delivery time further. 

Please refer to your local customs department for any inquiries regarding processing time in your country. In some cases it can take anything from a few weeks and in very rare cases up to several months for the package to come through. 

Under no circumstance are we (Imminence) held responsible for any delay caused by shipping couriers or customs - and any and all additional taxes and fees issued by the customs are Your (the customer's) responsibility.

As a customer, you are also responsible for writing your address information correctly upon ordering from our store. If a package gets lost due to incorrect address information, you will be financially responsible for both the order value and the shipping costs. Under no circumstance will Imminence refund any lost orders or shipping costs due to wrongful address information on your behalf.